Payment & Return Policy

In order to ensure a smooth order process and maintain product quality and hygiene standards, all orders must be fully paid before delivery at Ovuoke. Once payment is confirmed, your order will be carefully packed and shipped. This is a registered business with integrity that you can trust.

💳 Secure Payment Methods

We accept secure payments via:

✔️ Bank transfer
✔️ Debit/Credit card
✔️ Other secure gateways (where applicable)

🚫 No Return Policy

Due to the personal and hygienic nature of our menstrual care products, we do not accept returns or exchanges once a product has been opened or delivered.

We take your safety seriously, and this policy helps us guarantee that every product you receive is fresh, unused, and in perfect condition.

📦 Damaged or Incorrect Items

If you receive a damaged or incorrect item, please reach out to us within 24 hours of delivery, and we’ll make it right.

🙏 Thank you for your understanding and support. Your comfort and trust mean everything to us.

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